Service Status
SureShip® is currently available for all qualifying products and decoration methods.
Step 1
Verify your artwork is compatible with the decoration method. One decoration method only.
- Color print (one color only)
- Digital print
- Deboss
- Laser
- Embroidery (exact reorders up to 10,000 stitches)
- Sublimation (excluding neoprene shoelaces for orders over 500 and belts)
- InFusion (new or exact repeat orders)
- Labeling (one color only)
Step 2
Prepare your order.
Your P.O. should include:
- Indicate order is for SureShip®
- P.O. number
- Item number and quantity (maximum: up to fifth-column quantity)
- Decoration method
- Valid imprint location (refer to product information on website)
- Imprint color (Pantone solid PMS number or a suggested standard color)
- InFusion (new or exact repeat orders)
- Labeling (one color only)
Step 3
Send your complete order* with the P.O. number in the subject line to info@trimlineabitibi.ca
- Valid shipping address (no P.O. boxes)
- Contact name, phone number and email (including after-hours phone number)
- Shipping method
- Time and date order needs to be delivered
- For reorders, include previous P.O. number, order number or invoice number. (For reorders from longer than 18 months previous, artwork must be resubmitted.)
- Imprint color (Pantone solid PMS number or a suggested standard color)
Need promotional products fast? SureShip® delivers!
Trimline abitibi trusted service is now available for your favourite clothings products. SureShip® service provides next day shipping on branded apparel.
Fixed Criteria to Qualify for SureShip®
- Cut off time for all SureShip® orders is 5pm EST and orders must be emailed to info@trimlineabitibi.ca
- First to last column quantity (End of 2nd column maximum quantity for apparel)
- One standard location only (no impact locations)
- No personalization (names or other designs)
- NOT qualified Decoration methods: digital print for drinkware, full color for JournalBooks, embroidery with new art, custom labels and transfer.
- Multi-color decoration is limited to digital print (no multiple spot colors)
*Complete orders include all required information, approved artwork and approved credit. Feel free to contact us for more info or for help in the preparation of your order.
Additional Notes
- SureShip is available for $95.00
- Microsoft Office programs (Word, Power Point, Excel, etc.) are not graphics programs and will not be recognized as usable art.
- Standard column pricing applies.
- No less-than-minimum orders
- No special handling (inserts, etc)
- Face Coverings are excluded
- Trimline reserves the right to remove an order from production if artwork or DST file supplied is deemed to be sub-standard quality.
- Account must be in good standing.
- Up to 10 drop shipments without special packaging.
- No paper proof or pre-production samples will be produced. Your layout will need to be submitted
- Shipping method must be UPS
- No pickup order
- Other restrictions may apply
Frequently Asked Questions
Q: What is SureShip®?
A:Next-day turn for qualifying orders with an associated fee.
Q:How do I know whether an order qualifies?
A:Look for the SureShip® icon on the info@trimlineabitibi.ca product page. Other factors may affect whether an order qualifies, including decoration method.
Q:Is it possible to get a paper proof or pre-production sample for a SureShip® order?
A:No
Q:Are drop shipments available with SureShip®?
A:Yes. You can do up to 10 drop shipments.
Q:Can products originating from different Trimline facilities be combined for a SureShip® order?
A:No.
Q:What is the fee?
A:$95 in Canada.
Q:My artwork is not ready for production. Can it still be used for a SureShip® order?
A:No. For example, if your art needs to have a tagline removed or be converted to Illustrator format, the order will not qualify for SureShip®.
Q:Is there a limit on imprint locations?
A:SureShip® orders can only have one imprint location – with the exception of umbrellas, which can have two panels imprinted.
Q: Do gift sets qualify?
A:Yes. One imprint location per item.
Q:What other common factors disqualify an order for SureShip®?
A:Non-standard imprint locations; Perfectly Packaged orders; self-promos and spec samples; less-than-minimum orders; orders with special inserts or handling; orders with 3D imprint methods.